Why Transaction Monitoring Is Better Than Uptime Monitoring (and How to Do It Well)

By Andre Newman | January 25, 2019

Uptime checks on the web tell you if a single page is loading correctly and how long it takes. It’s a good start, but users often interact with many pages, going through complete transactions. For example, they might check out in an e-commerce store, book a hotel room, or publish a blog article. A break in any one of those steps leaves customers unable to use your service. To get a deeper look at the user experience, you need to monitor complete transactions.

In this article, we’ll show you how to continuously monitor transactions made of multiple steps. You’ll learn how to trace them from the front-end user interface all the way to your back-end infrastructure. You’ll see how to identify which step is causing errors and how to optimize performance.